Automations Library
Every automation included in the system. Click a card to open its workflow, messages, and connected automations.
Illustrative demo data for ABC Heating & Cooling. Not actual customer results.
Missed Call Recovery
Automation 01
Core System
Recover the leads that slip away every time a call goes unanswered.
Trigger
An inbound call is missed (no answer within the ring window).
Step-by-step workflow
- 1Create or update the contact in the CRM
- 2Send an immediate SMS apology and offer of help
- 3Wait for a reply
- 4If no reply, send up to three follow-up texts
- 5On reply, notify staff and pause follow-ups
Example messages
SMS · immediate
"Hi Sarah, this is ABC Heating & Cooling. Sorry we missed your call! What can we help you with today?"
SMS · follow-up 1
"Hi Sarah, just following up on your call. Is there an HVAC issue we can help schedule?"
Connected automations
Customer Reply HandlerInternal NotificationsAppointment Confirmation & Reminders
Exit conditions
Customer replies, books, or all follow-ups are sent.
Business benefit
Turns missed calls into conversations instead of lost leads.
Status shown is illustrative. No live automation status is connected.